Privacy Policy

Last update: January 07, 2026

This Privacy Notice for Sunflower Audiology, Inc. (doing business as Hearing Health Consulting) (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you: Visit our website at http://www.hearinghealthconsulting.com or any website of ours that links to this Privacy Notice Engage with us in other related ways, including any marketing or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at elise@hearinghealthconsulting.com.  

SUMMARY OF MAIN POINTS
This summary provides key points from our Privacy Notice. You can find more details about any of these topics by using the table of contents below.

‍What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

‍Do we process any sensitive personal information?
Some information may be considered “special” or “sensitive” in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

‍Do we collect any information from third parties?
No. We do not collect any information from third parties.

‍How do we process your information?
We process your information to provide, improve, and administer our Services; communicate with you; for security and fraud prevention; and to comply with the law. We only process your information when we have a valid legal reason to do so.

‍In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties, as described below.

How do we keep your information safe?
We have organizational and technical safeguards in place to protect your information. However, no method of electronic transmission or storage is 100% secure.

‍What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

‍How do you exercise your rights?
You can exercise your rights by contacting us directly by emailing us at elise@hearinghealthconsulting.com.  

‍TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?  

‍WHAT INFORMATION DO WE COLLECT?
‍Personal Information You Disclose to Us
‍Highlight: We collect personal information that you voluntarily provide to us. We collect personal information when you register on the Services, express interest in our Services, participate in activities on the Services, or contact us.
‍Personal Information Provided by You may include: Names Phone numbers Email addresses Contact preferences Mailing addresses Usernames Passwords Billing addresses Debit/credit card numbers
‍Sensitive Information:
When necessary, with your consent or as permitted by law, we may process health-related data.
‍Payment Data:
Payment information is processed and stored by Stripe through Carepatron. We do not store payment card details on our servers. Stripe’s privacy policy is available at https://stripe.com/privacy. All personal information you provide must be accurate and kept up to date, and you must notify us of any changes to such personal information.
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‍Information Automatically Collected
‍Highlight: Some information is collected automatically when you visit our Services. This may include IP address, browser type, device characteristics, operating system, language preferences, referring URLs, location data, and usage data. This information is used for security, analytics, and service functionality. Types of data include: Log and Usage Data Device Data Location Data (you may disable location sharing through your device settings) We also use cookies and similar technologies. See our Cookie Notice for details.  Google API Our use of information received from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.  
The information we collect includes:
‍Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance Information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called·crash dumps"), and hardware settings).
‍Device Data. We may collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
‍Location Data. We may collect location data such as information about your device's location, which can be either precise or Imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to theInformation or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

‍HOW DO WE PROCESS YOUR INFORMATION?
Highlight: We process your information to provide and improve our Services, communicate with you, ensure security, and comply with legal obligations. This includes processing to: create and manage user accounts, deliver services, respond to inquiries and provide support, request feedback, send marketing communications (you may opt out at any time), post testimonials (with your consent), improve services and marketing efforts, identify usage trends, and comply with legal obligations.
‍To send informational and educational email communications.
We may process your personal information to send newsletters, practice updates, educational hearing health information, or other communications related to our Services. We only send email communications to individuals who have provided their contact information directly to us or have otherwise opted in. You may opt out of receiving these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.  

‍WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Highlight: We only share information in specific situations. This may include business transfers, such as a merger or sale of assets. We do not sell personal data.
Email Service Providers.
We may use third-party email service providers to send communications on our behalf. These providers are contractually required to safeguard your personal information and may only use it to provide services to us.  
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‍DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Highlight: Yes, we may use cookies and similar technologies. These technologies help with security, functionality, analytics, and preferences. Third parties may also use tracking technologies for analytics or advertising, subject to applicable law. You may opt out where required by law, including via Global Privacy Control (GPC).  

‍HOW LONG DO WE KEEP YOUR INFORMATION?
‍Highlight: We keep your information only as long as necessary. We retain personal information for up to 12 months after account termination, unless a longer period is required by law.  

‍HOW DO WE KEEP YOUR INFORMATION SAFE? We use reasonable administrative, technical, and physical safeguards. However, no system is completely secure, and use of the Services is at your own risk.  

‍DO WE COLLECT INFORMATION FROM MINORS?
Highlight: No. We do not knowingly collect or market to children under 18. If such data is discovered, we will promptly delete it.  

‍WHAT ARE YOUR PRIVACY RIGHTS? You may review, change, or terminate your account at any time. You may withdraw consent or opt out of marketing communications.  

‍CONTROLS FOR DO-NOT-TRACK FEATURES We do not currently respond to DNT signals. However, we honor Global Privacy Control (GPC) signals under applicable laws, including the California Consumer Privacy Act (CCPA).  

‍DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? California residents may request access, correction, deletion, or copies of their personal data, and may opt out of data sharing or targeted advertising. We do not sell or share personal information.  

‍MODIFICATION The company keeps this Policy under regular review and may update this webpage at any time.  

‍HOW CAN YOU CONTACT US ABOUT THIS NOTICE? Email: elise@hearinghealthconsulting.com  

‍HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? You may submit a request at:
elise@hearinghealthconsulting.com