These Terms of Use (“Terms”) govern your access to and use of the website operated by Sunflower Audiology, Inc., doing business as Hearing Health Consulting (“we,” “us,” or “our”), located at http://www.hearinghealthconsulting.com (the “Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. PURPOSE OF THIS WEBSITE
The information provided on this Website is for general informational and educational purposes only. It is not intended to be, and should not be relied upon as, medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition.
2. NO PROVIDER–PATIENT RELATIONSHIP
Use of this Website does not create a provider–patient relationship between you and Hearing Health Consulting. A provider–patient relationship is only established after: An appointment is scheduled and accepted, and Appropriate intake and consent processes are completed through our secure patient portal.
3. ONLINE SCHEDULING AND PATIENT PORTAL
Our Website may include links to Carepatron, a third-party, HIPAA-compliant platform used for appointment scheduling, patient communication, and clinical services. When you click a scheduling link or access the patient portal: You are leaving our Website Your use is governed by Carepatron’s own terms and privacy policies We are not responsible for the content, availability, or security practices of third-party platforms.
4. USE OF WEBSITE CONTENT
All content on this Website — including text, graphics, logos, images, and layout — is owned by or licensed to Hearing Health Consulting and is protected by intellectual property laws. You may: View and print content for personal, non-commercial use You may not: Reproduce, distribute, modify, or publicly display Website content without written permission Use the Website for unlawful, harmful, or misleading purposes.
5. PROHIBITED USES
You agree not to use the Website to: Violate any applicable laws or regulations Transmit malicious code, spam, or harmful content Attempt to gain unauthorized access to the Website or its systems Misrepresent your identity or submit false information.
6. THIRD-PARTY LINKS
The Website may contain links to third-party websites or services for your convenience. We do not control and are not responsible for the content, policies, or practices of those third parties. Accessing third-party sites is at your own risk.
7. DISCLAIMER OF WARRANTIES
This Website is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding: Accuracy or completeness of content Website availability or functionality Error-free or uninterrupted operation We do not guarantee that the Website will meet your expectations or needs.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Hearing Health Consulting shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your use of (or inability to use) this Website. This limitation applies even if we have been advised of the possibility of such damages.
9. PRIVACY AND COOKIES
Your use of the Website is also governed by our: Privacy Policy Cookie Policy Please review those policies to understand how we collect and use information.
10. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. Changes will be effective when posted, as indicated by the “Last updated” date above. We encourage you to review these Terms periodically.
12. CONTACT INFORMATION
If you have questions about these Terms, please contact us: Email: elise@hearinghealthconsulting.com
Hearing Health Consulting is a telehealth audiology practice dedicated to supporting your hearing needs through expert-guided sessions.
530-206-0813
elise@hearinghealthconsulting.com
No. We specialize in consultation services for hearing wellness, social-emotional coaching, and hearing device management. Our unwavering goal is to build trusting relationships with our clients where the focus is on hearing your story and walking alongside you while exploring all options without bias.
Yes. We use HIPAA compliant client management software that protects you and your private health information.
Most appointments are blocked for 50 minutes and are charged at $225. There is also an option to schedule 25 minute appointments that are charged at $120. Payment is due prior to the appointment start.
We understand, unexpected things can come up! We request a 24-hour written notice to avoid late fees. We do not offer refunds for 'no-show' appointments so please be mindful when needing to cancel.
Yes. We are licensed to dispense hearing aids and have worked with and fit hearing devices from top hearing device manufacturers. We can make recommendations for different models and styles of hearing aids and provide referrals to providers who fit these devices when appropriate.
Each client arrives with a range of differing needs. For some clients we can hit it all in one session and for others, more sessions are required. Social and communication coaching sessions are typically built on a 4-week, individually tailored program where we work together to establish goals, set clear actions, and track your progress.
No, all appointments are private pay and payments made directly to Hearing Health Consulting. A good faith estimate will be provided for you if continued sessions are recommended. We are out of network with all health insurance companies as each plan varies considerably and most will only cover the cost of diagnostic services and hearing aids, if any hearing care services are covered.
All appointments and sessions are conducted through a virtual platform to allow us to connect regardless of where you are. Appointments are either 50 or 30-minute sessions where we'll work together to understand your needs and work towards your goals collaboratively.